Saving Historical Google Analytics Universal Data with OWOX BI

Our partner, InfoTrust works with global brands to optimize the data collection, management, and understanding. Infotrust came to us for help with an analytics project for an insurance brand from New York, US.

As the only analytics platform, the insurance company were using Google Analytics Universal, which were about to be deprecated on 1st July, 2023.

The insurance company successfully transitioned to Google Analytics 4 reporting (GA4), but as the GA4 properties don't have the backwards capabilities, and the data structure between GAU and GA4 is different, it was almost impossible to compare marketing KPIs with Year-over-Year (YoY) reporting.

The insurance company wanted to find a way to keep historical data from GA reports. OWOX BI allows to collect all of the historical reports data from Google Analytics Universal, storing in Google BigQuery, transforming to GA4 data structure, and visualizing with any BI tool, such as Looker Studio.

The insurance company was interested in collecting the historical data so they can build out the reports for analytics use cases.

OWOX BI is a comprehensive analytics platform that covers everything from data collection and on-site analytics streaming to attribution modeling and reporting. With OWOX BI, companies get a complete view of their marketing activities across various channels, empowering advertising specialists to optimize their ad spending and achieve better ROI.

In this particular case, only a fraction of OWOX BI capabilities have been used.

We've helped the Infotrust client extract historical data from Google Analytics Universal and loaded them into the client’s Google BigQuery project. So now the insurance company keeps the full data ownership and doesn’t rely on third-party tools.

Even though it looks like a breeze, we’ve experienced a few challenges, that we were able to overcome during the implementation phase:

• understanding the combination of dimensions and metrics;
• Google Analytics API limitations;
• Data incompleteness;

In order to successfully extract & load all of the data from GAU, It is important to understand the data structure, the history, and the context of different custom events, dimensions, and metrics to be able to create a proper schema for reports to export.

For example, the OWOX team discovered that specific combinations of custom dimensions or custom events lead to excluding some amount of data.

So together (Infotrust and OWOX teams) figured out how to combine all of those parameters properly and completed the project.

After OWOX BI Pipelines were set up, Infotrust client experienced several valuable benefits & opportunities:

• Possibility to consider historical data in current & future analytical tasks;
• More than 5 years of historical data at a daily level of granularity;
• Managed to collect the report's data with both: standard and custom dimensions and metrics.

As Google BigQuery was an essential part of this historical export process, our client decided to start building out a warehouse for all of their analytics data, so they could get the SSoT (Single Source of Truth) for marketing data across their organization.

They’ve also set up the native GA4→BigQuery export so in the future, Google Analytics Universal data and GA4 data will be used together in some sort of combination, to explore trends over the years.

Infotrust is planning to repeat the same process of saving historical GAU data for other clients.