Click-to-Open Rate

Click-to-Open Rate

Click-to-Open Rate measures how many users clicked a link in your email after opening it. Here’s everything you need to know: what it is, why it matters, how to calculate it, and how to improve it!

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What is Click-to-Open Rate?

Click-to-Open Rate is an email marketing metric that shows the percentage of recipients who clicked on a link after opening your email. It helps you evaluate how engaging your email content and design are for those who actually opened it.

What is Click-to-Open Rate?

Why Is Click-to-Open Rate Important?

Click-to-Open Rate gives insight into the effectiveness of your email content, call-to-action, and design. Unlike click-through rate, it focuses only on those who opened the email, helping you measure the true quality of your messaging.

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How to Calculate Click-to-Open Rate

Divide the number of unique clicks by the number of unique opens, then multiply by 100 to express it as a percentage.

Click-to-Open Rate (%) = (Unique Clicks ÷ Unique Opens) × 100

How to Calculate Click-to-Open Rate

The Click-to-Open Rate Formula:

Click-to-Open Rate (%) = (Unique Clicks ÷ Unique Opens) × 100

Example of Click-to-Open Rate in Action

If 1,000 recipients opened your email and 150 of them clicked a link, your Click-to-Open Rate is 15%. This means 15% of engaged readers interacted further with your message.

Optimize Your Click-to-Open Rate with OWOX BI

Optimize Your Click-to-Open Rate with OWOX BI

OWOX BI integrates with your email platform to track and compare Click-to-Open Rate by campaign, audience, and content type. Use this insight to refine your messaging and boost engagement.

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What Is a Good Click-to-Open Rate?

What Is a Good Click-to-Open Rate?

A good Click-to-Open Rate is typically between 10–20%, depending on your industry. Higher rates mean your email content is compelling and encourages users to act.

What Is a Bad Click-to-Open Rate?

What Is a Bad Click-to-Open Rate?

A low Click-to-Open Rate (below 5%) may signal weak copy, poor design, or unclear calls-to-action—even if your subject line worked well.

Best Practices for Click-to-Open Rate

Strengthen Your Call to Action

Use bold, benefit-driven CTAs that stand out visually and guide readers toward the next step.

Personalize Email Content

Tailor content based on user behavior or segments to boost relevance and increase interaction.

Design for Clarity and Flow

Make emails visually appealing, mobile-friendly, and easy to scan so users reach and click your links effortlessly.

Optimize Your Click-to-Open Rate with OWOX BI

Common Mistakes to Avoid with Click-to-Open Rate

Don’t overload emails with too many links or bury your CTA. Neglecting design or testing can lead to disengaged readers.

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Read About Click-to-Open Rate on Our Blog

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