t’s scary to find out that you’re missing to track an important metric, isn’t it? Whether you’re the head of a marketing department in a big company or a PPC specialist, it’s important for you to constantly carry out the right analytics on your site in order to meet the demands of your potential customers and fix problems right away.
In this article, you’ll learn how to:
Note: This post was originally published in July 2020 and was completely updated in January 2024 for accuracy and comprehensiveness on recent changes to GA4.
Google Analytics 4 (GA4) is a website analytics tool that allows you to track your site’s performance. For your convenience, reports in Google Analytics 4 consist of two types of data: dimensions and metrics.
Dimensions are attributes of your data. For example, the City dimension indicates the city from which a user accesses your website. The Page dimension indicates the URL of a page that was viewed by a given user.
Metrics are quantitative measurements: for example, the Pages/Session metric shows the average number of pages viewed per session.
Here is the guide on the main metrics & KPIs to measure in your marketing:
Google Analytics 4 Dimensions and metrics help you better understand the behavior of your audience on your site. They make it possible for you to understand who your clients are, what interests they have, and from what channels they come to your site.
By analyzing this data, you can see if you’re on the right track and adjust your goals and marketing budget.
Seeing as there are lots of metrics and dimensions in Google Analytics 4, logically, a very important question arises: What kinds of Google Analytics 4 metrics and dimensions should you look at for your business?
Google Analytics 4 (GA4) displays data in reports using data tables, where each row represents a dimension's value and each column a metric's value. Metrics in GA4 are numbers measuring the characteristics of a dimension. For instance, the dimension 'Session source/medium' has metrics like Users, Sessions, Engaged sessions, Average engagement time per session, and Engaged sessions per user.
Dimensions in Google Analytics 4 are attributes of website users, like 'Session source/medium,' 'Gender,' 'Age,' 'City,' etc. Each dimension comprises names and values.
To apply more than two dimensions in a report, use the Exploration reports in Google Analytics 4.
Custom dimensions are created to measure user characteristics not covered by default dimensions. They can be event-scoped or user-scoped.
Google Analytics 4 typically presents its report information using tables. In these tables, each horizontal line corresponds to a specific dimension's value, while each vertical column signifies the value of a particular metric. When you open up your Google Analytics 4 account, you can find data in the following types of reports:
Realtime Reports: These reports provide information about what is happening on your site or app right at the moment. It includes data on active users, the pages or screens they view, triggering events, and the users' locations.
Life Cycle Reports: These reports are centered around the customer life cycle and include
User Reports: These reports provide insights into the characteristics of your users, including demographics, interests, and technology used to access your site or app.
Now, let’s take a look at each type of report and define its main metrics and dimensions.
The Real-Time report in Google Analytics 4 provides a live overview of user activity on your site or app. It shows current active users, their viewed pages or screens, triggered events, and geographic locations.
Where to find the Realtime Reports: click on Reports in the left panel, then click Realtime.
Metrics
Dimensions
The most important reports in this group are Acquisition, Engagement, Monetization, and Retention.
Where to find the Acquisition Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then Acquisition.
Where to find the Overview Report: Click on Reports in the left panel, then click on Lifecycle, Acquisition, and Overview.
Acquisition Metrics
Acquisition Dimensions
Where to find the User Acquisition Metrics and Dimensions: Click on Reports in the left panel, then click Lifecycle, then click User Acquisition.
Metrics
Dimensions
Where to find the Traffic Acquisition Metrics and Dimensions: Click on Reports in the left panel, then click Lifecycle, then click Traffic Acquisition.
Metrics
Dimensions
The most important reports in this group are Overview, Events, Conversions, and Pages and Screens.
Where to find the Engagement Overview Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Engagement, and then Overview.
Metrics
Dimensions
Where to find the Events Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Engagement, and then Events.
Where to find the Conversions Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Engagement, and then Conversions.
Metrics
Dimensions
Where to find the Pages and Screens Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Engagement, and then Pages and Screens.
Metrics
Dimensions
The most important reports in this group are Overview, E-commerce Purchases, In-app Purchases, Publisher ads, Purchase journey, Checkout journey.
The Monetization Overview report provides insights into the revenue generation and monetization performance of your website or app. This report is essential for understanding how your monetization strategies are performing.
Where to find the Monetization Overview Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Monetization, and then Overview.
Metrics
Dimensions
The E-commerce Purchases report is specifically tailored to track and analyze e-commerce transactions. This report is crucial for understanding the performance of an online store or e-commerce platform.
Where to find the E-commerce purchases Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then Monetization, and then E-commerce purchases.
Metrics
Dimensions
The In-app Purchases report is designed to track and analyze transactions made within mobile apps. This report is crucial for app developers and businesses that rely on in-app purchases as a revenue stream.
Where to find the In-app Purchases Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then Monetization, and then In-app Purchases.
Metrics
Dimensions
In Google Analytics 4 (GA4), the Publisher Ads report is designed for websites and apps that use advertising as a revenue source, particularly those integrated with Google Ad Manager. This report provides insights into the performance of ads published on your site or app.
Where to find the Publisher Ads Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Monetization, and then Publisher Ads.
Metrics
Dimensions
This can be used to analyze the customer purchase journey.
Where to find the Purchase Journey Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Monetization, and then Purchase Journey.
Metrics
Dimensions
This analysis is crucial for e-commerce sites to understand how users interact with the checkout process and where potential drop-offs or issues might occur.
Where to find the Checkout Journey Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Monetization, and then Checkout Journey.
Metrics
Dimensions
In Google Analytics 4 (GA4), the Retention Overview report is designed to help you understand how well your site or app retains users over time. This report is crucial for assessing user loyalty and engagement.
Where to find the Retention Overview Metrics and Dimensions: click on Reports in the left panel, then click Lifecycle, then click Retention.
Metrics
Dimensions
The User Report in Google Analytics 4 (GA4) provides a detailed view of user demographics, behaviors, and engagement on your website or app. It emphasizes user-centric metrics and cross-platform tracking, offering insights into user journeys over time. This report aids in understanding user interactions, facilitating more informed marketing and UX decisions. The most important reports in this group are User Attributes and Tech Reports.
In Google Analytics 4 (GA4), the User Attributes report provides insights into the characteristics and attributes of your users. This report is essential for understanding your audience's demographics, interests, and behaviors.
Where to find the User Attributes Overview Metrics and Dimensions: click on Reports in the left panel, then click User, then click User Attributes, and then Overview.
Metrics
Dimensions
In Google Analytics 4 (GA4), the Demographic Details report provides insights into the demographic composition of your audience. This information is crucial for understanding who your users are in terms of age, gender, and other demographic factors.
Where to find the Demographic details Metrics and Dimensions: Click on Reports in the left panel, then click User, then User Attributes, and then click Demographic details.
Metrics
Dimensions
Offers detailed insights into the technology used by your audience, including device types, operating systems, and browsers.
Where to find the Tech Overview Metrics and Dimensions: Click on Reports in the left panel, then click User, then click Tech, and then Overview.
Metrics
Dimensions
Where to find the Tech Details Metrics and Dimensions: Click on Reports in the left panel, then click User, then Tech, and then Tech Details.
Metrics
Dimensions
The E-Commerce reports in Google Analytics 4 (GA4) provide a comprehensive view of your online store's performance, allowing you to track and analyze various aspects of customer interactions and transactions. Here's an overview of what you can expect from the GA4 E-Commerce reports.
The metrics related to items in an e-commerce context provide valuable insights into customer behavior and revenue generation.
'Items viewed' reflects the number of times customers click on items for more details, highlighting popular products.
'Items added to cart' signifies purchase intent, indicating the items customers are considering buying.
'Items purchased' directly measures successful transactions, revealing the actual number of items bought.
Finally, 'Item revenue' serves as a key financial indicator, representing the total revenue generated from the sale of items, providing a comprehensive view of the e-commerce performance.
The Purchase Journey Report in GA4 tracks the customer's path through stages like product views, cart additions, and purchases. It highlights where customers drop off and which stages drive conversions, offering insights into different user behaviors and the effectiveness of marketing campaigns. This customizable report is key for understanding and improving the e-commerce purchase process.
The Checkout Journey Report in GA4 focuses on the checkout process, detailing user progression from cart addition to purchase completion. It emphasizes checkout abandonment, identifying stages where users drop off. This report is essential for pinpointing checkout issues and optimizing the process to enhance user experience and increase conversions.
These reports in GA4 provide valuable insights into consumer behavior, helping businesses optimize their e-commerce strategies for better engagement and increased sales. They play a crucial role in pinpointing obstacles within the purchasing journey and in guiding data-driven choices to improve the overall user experience on your website.
If you’re using not only Google Ads but also other ad platforms and you want to monitor their main performance metrics, the Cost Analysis report is exactly what you need as this is one of the most important reports for marketers.
This report shows session, cost, and revenue performance data for your paid marketing channels. It compares the cost of each campaign with its associated revenue (from e-commerce and/or goal value) to calculate ROAS (return on ad spend) and RPC (revenue per click).
To generate a Cost Analysis Report in Google Analytics 4 (GA4), you need to follow these steps:
The availability and accuracy of cost data depend on the proper setup of data import and integration with advertising platforms.
In order to build this report, you first need to import cost data from all your ad platforms. With OWOX BI, you don’t need to do it manually — just set up the process and get the needed reports automatically.
In short, Google has created a product that can really open your eyes to web analytics and help you optimize your website.
However, you need to keep in mind that Google Analytics 4 helps you understand the behavior of your users and clients only on your website.
And if you want to set up end-to-end analytics based on user behavior from Google Analytics 4, cost data from ad platforms, and offline orders from your CRM, try OWOX BI. We offer a trial period. During this time, you can set up data collection in your Google BigQuery project to create reports on ROPO and other marketing indicators.
To set up dimensions in Google Analytics 4, go to the Google Analytics 4 property, navigate to 'Configure,' and select 'Custom Definitions'. Click on 'Create custom dimensions,' and enter the dimension name, scope, and description. Finally, implement the dimension in your tracking code or tag setup to start collecting data.
Custom dimensions in Google Analytics 4 are attributes or characteristics of data, like page category or user type, providing context to data. Custom metrics, on the other hand, are quantifiable measurements, like total spending or number of downloads. Dimensions categorize and segment data, while metrics quantify and measure it.
Metrics in Google Analytics 4 are quantitative measurements that track user interactions on a website or app. Examples include page views, sessions, and user engagement time. These metrics provide insights into user behavior, helping businesses understand performance and user experience.
Reports in Google Analytics 4 consist of two types of data: dimensions and metrics. Dimensions are attributes of your data. For example, the City dimension indicates the city from which a user accesses your website. The Page dimension indicates the URL of a page that was viewed by a given user. Metrics are quantitative measurements: for example, the Pages/Session metric shows the average number of pages viewed per session.
1. Learn more about your users, where they're from, what devices they're using to view your website, what kind of interest they have, etc.
2. Find out how well your site engages users by looking at the bounce rate, pages viewed per session, and time spent with your content.
3. Monitor whether users are completing transactions and goals and generating revenue at the rate you want.
4. Learn from which sources visitors come to your website: search engines, social networks, or website referrals.
Monitoring dimensions and metrics in Google Analytics 4 is crucial for understanding user behavior on your website or app. It helps in identifying trends, user demographics, and sources of traffic. This data is invaluable for optimizing marketing strategies, improving user experience, and making data-driven decisions to enhance overall business performance and customer engagement.